Automation and AI for businesses in Surrey and Sussex

Improve how your business works

Automation and AI should make everyday work easier, faster and more consistent. We deliver practical improvements that fit how your business already operates, using proven tools and sensible integration rather than chasing trends.

Our automation and AI services are delivered as managed services. We regularly review opportunities, implement improvements in a controlled way, and refine systems as best practices and technology evolve.

How we work

We start by understanding how your people use their systems day to day. From there, we identify where automation or AI can remove repetition, reduce errors or improve visibility.

Solutions may include off-the-shelf integrations, third party platforms or Microsoft Copilot, depending on what best suits the problem. Our focus is always on real business benefit, not technology for its own sake.

How this fits with your IT support

Automation and AI services are delivered alongside your existing support package. This ensures changes are made safely, securely and in line with how your IT is managed.

Assess

Understanding how your business works today

Every quarter, we spend up to one day onsite working with your team to understand how your systems and processes are used in practice. We look at where time is being lost, where manual steps create friction, and where information does not flow cleanly between systems.

We assess where automation or AI could improve efficiency or consistency, using proven tools and integrations. You receive clear, practical recommendations focused on achievable improvements.

£300 per month

Assess is ideal if you want clarity and direction before making changes.

Implement

Turning insight into action

Implement includes everything in Assess, plus dedicated technical time each quarter to put agreed improvements into place. This allows recommendations to move beyond discussion and into everyday use.

Each quarter includes up to one full day of technical delivery to configure automations, apply AI tools and integrate systems in a controlled and supported way.

Work is prioritised based on impact and effort to keep improvements realistic.

£550 per month

Implement suits businesses that want to see tangible improvements without committing to ongoing monthly delivery.

Optimise

Continuous improvement built into your business

Optimise includes everything in Implement, with one full day per month dedicated to ongoing automation and AI delivery. This creates momentum and allows improvements to be implemented, reviewed and refined regularly.

As best practice in IT and security changes, systems and configurations are updated to reflect this, keeping your environment current and effective with no additional cost. Over time, this creates a more efficient and scalable way of working.

£1050 per month

Optimise is designed for businesses that want continuous improvement without relying on one off projects.

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Not sure which option is right for you?

We will help you choose the right level based on how your business works today and where you want it to go next.

What can ISS do for you?

We typically work with organisations from startups to 50 users, providing strategic IT advice, implementation of new systems and platforms, followed by proactive management and maintenance by our jargon-free support team.

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