Making Sense of IT

Since 1992, we’ve been helping small businesses across Surrey, Sussex and the South-East take control of their technology — without the jargon or headaches.

Now, we’re still proudly based in Cranleigh, supporting local businesses with friendly, reliable IT that just works. Whether it’s a quick fix from our helpdesk or a visit from our engineers, we’re here when you need us.

Our team is passionate about making IT simple, useful and human. We don’t just recommend tech — we get to know your business, then guide you to the right tools and support that actually help it grow.

Want to know what drives us?

Keep scrolling to meet the team and explore our mission, vision and values.

Our Mission

We deliver tech that works, support that shows up, and advice that makes sense for business of up to 50 staff across Surrey and Sussex. And we know it wokrs - because it the tools we use ourselves.

Our Vision

To help small businesses succeed by providing the tech solutions and IT support to work smarter, improve faster, build resilience and gain a competitive edge.

Our Values

Values aren’t just words on a wall — they shape how we work, how we treat people, and how we make decisions every day.

They’re the reason our customers trust us, our team enjoys working here, and our business keeps growing. Our values guide everything from how we answer the phone to how we solve problems and a genuine desire to help.

They keep us grounded, consistent, and human — even when the tech gets complicated.

Approachable
Helping is the point.

We're not just fixing tech. We are with you, we are listening, and we put your people first.

Credible
Done the work.
Earned the wisdom.

Solving the same problems we've helped others avoid. That's how we keep it real - and reliable.

Principled
Do what's right, not what's easy.

We play fair, keep our word, and do what's best - even when it's the harder option.

Proven
We eat our own dog food.

If we don't use it, we won't recommend it. We run our business on the same tools we stand behind.

Meet the team

Alex Bailey profile photo

Alex

Marketing Manager
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Andy Bryce profile photo

Andy

2nd Line Support Technician
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Anthony Goold profile

Anthony

Client Services Director
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David Hahn profile photo

David

Snr Technical Services Engineer
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Myles profile photo

Myles

1st Line Support Technician
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Oliver profile photo

Oliver

Technical Services Engineer
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Peter profile photo

Peter

Managing Director
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Peter profile photo

Richard

1st Line Support Technician
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What can ISS do for you?

We typically work with organisations from startups to 50 users, providing strategic IT advice, implementation of new systems and platforms, followed by proactive management and maintenance by our jargon-free support team.

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