IT support for
Crawley businesses.
Proactive IT support for businesses with 5 to 50 people in Crawley, Manor Royal and around Gatwick. Real technicians on the phone, fixed monthly pricing and a 90-day rolling agreement.
Free 20 minute call. We’ll tell you if we’re not the right fit.
Local IT support that
knows Crawley.
Crawley is the commercial engine of West Sussex. Manor Royal is one of the biggest business districts in the south east, Gatwick Airport is on the doorstep, and the M23 and the Brighton main line put London and the coast within easy reach. That brings a huge range of businesses: aviation and logistics suppliers, engineering and manufacturing firms, professional services, and the small and medium companies that support all of them from offices and units across the town.
We’re based in Cranleigh, about 20 miles from Crawley via Horsham, and we support businesses across the RH10 and RH11 postcode areas, including Manor Royal, Three Bridges, Ifield, Bewbush and Pease Pottage. Most support is remote, with a response within the hour. When a job needs an engineer on-site, we plan the visit around your working day.
Crawley has no shortage of IT suppliers. What smaller businesses here tell us they struggle to find is one that fits their size: a team that answers the phone, publishes its prices, helps with compliance such as Cyber Essentials and GDPR, and plans ahead with them rather than selling them the next box.
Get an honest view of your ITFree 20 minute call. We’ll tell you if we’re not the right fit.
“Since we have signed up with IT Support & Security there has been a marked improvement in the service that we are able to provide our users. It helps that the ISS team is cheerful and responsive. Nothing seems too much trouble.”
Alan, FTC
Planned on-site visits
Remote support handles most things, with a response within the hour. For hardware, office moves and new starters we come to Crawley, scheduled so you’re not waiting around.
A good fit for
Businesses with 5 to 50 people and no in-house IT: professional services, engineering and logistics firms, agencies and consultancies, including suppliers to Gatwick and Manor Royal.
Postcodes covered
RH10 (Manor Royal, Three Bridges, Pound Hill, Maidenbower) and RH11 (Ifield, Bewbush, Gossops Green, Southgate and Pease Pottage).
Real people, real answers
Ring us and a technician answers. They own the problem until it’s fixed, and they explain it without the jargon.
IT support built for
Crawley businesses.
Helpdesk, cyber security, Microsoft 365, cloud telephony and automation. Everything a growing Sussex business needs, with one clear price.
IT Support
1-hour response, real technicians and three clear packages: Core, Protect and Protect & AI. From £53 per user per month.
View packages →Cyber Security
Cyber Essentials certification and 24-hour threat monitoring. GDPR and tender ready, without the scare tactics.
Learn more →Microsoft 365
Licences, backup, security and Teams. Fully managed so you get more from what you’re already paying for.
Learn more →Automation & AI
Use AI safely with Protect & AI, and let our BUILD service take on the repetitive admin. Start with a free Automation Discovery call.
Learn more →Cloud Telephony
Modern business phone systems on 3CX. Works from the office, at home or on a mobile.
Learn more →Transparent Pricing
Fixed monthly pricing published openly. Use our calculator to see exactly what you’d pay.
See what you’d pay →Questions about
IT support in Crawley.
Things Crawley businesses typically ask before getting in touch.
Do you have an office in Crawley?
We’re based in Cranleigh, about 20 miles from Crawley via Horsham. Most support is remote, so the distance rarely matters day-to-day. When you need an engineer on-site in Crawley, Manor Royal or around Gatwick, we schedule the visit and turn up when we say we will.
What size businesses do you work with in Crawley?
Businesses with 5 to 50 employees. Crawley has plenty of big employers, but our sweet spot is the owner-managed firms, consultancies, engineering and logistics businesses and agencies that work alongside them and don’t have their own IT team.
How do we get started?
Start with a free 20 minute call. We’ll ask about your current setup and what’s frustrating you, and give you an honest view of whether we’re the right fit for your Crawley business. If we are, we’ll arrange an IT review and put together a clear proposal, with a roadmap and a budget you can take to the board. No obligation.
How long does switching IT provider take?
A well-managed switch usually takes around four weeks. We handle the whole process, including talking to your current provider, so your Crawley team sees as little disruption as possible. See how switching works.
What’s included in your support packages?
Every package includes unlimited remote support, proactive monitoring, security patching and regular business reviews. Protect adds security monitoring, staff security training and Cyber Essentials readiness. Protect & AI adds AI governance, so your team can use AI without putting data at risk. Servers are covered separately by Server Support & Backup (£180 per server per month), and infrastructure project work is quoted separately. See what you’d pay.
Can you help Crawley businesses get Cyber Essentials?
Yes. With so many Crawley businesses supplying Gatwick, Manor Royal firms or public bodies, Cyber Essentials comes up in tenders and supplier questionnaires all the time. We’ll assess where you are, close the gaps and guide you through certification. More on Cyber Essentials.
Do you work on long-term contracts?
Not for IT support. Our packages run on 90-day rolling agreements, so if you’re not happy with the service you can leave with 90 days’ notice. We think that keeps us honest: we have to keep earning your business every quarter. The one exception is BUILD automation work, which has a 12-month minimum term and then rolls every 90 days.
Do you cover Manor Royal and the Gatwick area?
Yes. Manor Royal, Three Bridges and the business parks around Gatwick are all within our RH10 and RH11 coverage. Remote support is the same wherever you are, and on-site visits are planned around your working day.
Can you help us use AI without risking client data?
Yes. Our Protect & AI package puts an AI policy in place that staff actually know about, finds the AI tools people have signed up for themselves, tidies up who can see which files, and manages Copilot, ChatGPT or Claude properly. It also brings AI inside your Cyber Essentials boundary, which helps when clients or tenders ask how you handle their data. It’s £83.50 per user per month (Microsoft 365 Business Premium required; AI licences are extra).
Want to automate admin instead? Book your free Discovery call.