What our clients
say about us.
We've been supporting businesses across Surrey and Sussex since 1992. These are the words of the people we work with every day — unedited, unfiltered, and genuinely appreciated.
Real words from
real businesses.
Unedited feedback from the businesses we've been supporting across Surrey and Sussex — some for over 15 years.
"We have been using IT Support & Security for a number of years and have found them timely and effective. The staff are helpful and give us progress information on outstanding callouts until resolution — would recommend them as your IT backup."
"IT Support & Security are very responsive and offer a friendly, professional and solution focused service."
"Think of all the positives you can get from having affordable professional support for your computer systems, and you're thinking of IT Support & Security. We cannot recommend them highly enough."
"I have enjoyed the security of having IT Support & Security "on hand" ever since I started working independently from home 10 years ago. When my computer refuses to allow me to get on with my business, my initial panic is relieved as soon as I have made contact with ISS, knowing that they will sort it out for me, either online or by coming out and fixing it."
"Since we have signed up with IT Support & Security there has been a marked improvement in the service that we are able to provide our users. It helps that the ISS team is cheerful and responsive — nothing seems too much trouble."
"We have been working with IT Support & Security for about 15+ years now and have always found them to be reliable, consistent in their service levels and knowledgeable. When our computers have failed they get them up and running again quickly. It is nice to know as the owner of the company that IT maintenance is one less thing for me to be worrying about."
"Having set up my business in Cranleigh in 2010, I encountered a number of teething problems typical for a small business. The team at ISS provided me with remote service support whenever required, always sorting out my problems in an efficient and very friendly manner. The assurance I have from knowing I can always call upon them is a true value add to my business."
"My company switched to IT Support & Security over 10 years ago and have not regretted doing so. They have never let us down and always tried to find the best solutions without the usual "oh you need this new kit or software". Will talk to you without all the high tech jargon. They know and understand our business and how important it is to have confidence that in a major breakdown they will get their people to us and stay until the job is done."
"I can't remember when I last sent a commendation to a company, but I have just been so impressed. From start to finish your service has been more than excellent. The phone is answered immediately and everybody I have dealt with has been friendly, professional and on-the-ball. I can honestly say without doubt that ISS service levels have been consistent and outstanding. It has been a pleasure doing business with you."
"I think the main reasons we use you is that you are friendly, efficient, reliable, helpful, experienced — but above all someone trustworthy to ask about all things IT."
"We decided to go with IT Support & Security about 15 years ago and have never regretted our decision. They are extremely competent, friendly, flexible and a fantastic support to our charity."