Know exactly what your IT costs, what’s at risk, and what to do next.
A structured, one-day review of your entire IT setup, effectively free if you become a client. You get what you’ve got, what it’s costing you, what’s at risk, and a roadmap and a budget you can take to the board. Delivered as a written report a non-IT person can read, not a sales pitch.
Fixed pricing. No surprises.
One-off fee, plus VAT. It’s deducted in full from your first three months of support if you choose to move forward with ISS, so if you become a client the review effectively costs you nothing.
From booking to report
in four steps.
The process is structured and efficient. We do the work, you get the answers, without weeks of back-and-forth.
Brief call
A short conversation to understand your business, your IT setup and what's most pressing. Helps us focus the review day in the right direction.
On-site review day
A senior ISS engineer spends a full day at your premises. We review your systems, talk to your team, and get a complete picture of your IT environment.
Written report
Within five working days, you receive a clear, jargon-free report covering everything we found, with prioritised recommendations and indicative costs.
Review meeting
We walk you through the report, answer your questions, and give you honest advice on next steps, whether that involves ISS or not.
This review is designed
for three situations.
You don't need to be having a crisis to benefit from this. Most of our clients find it useful as a way to get clarity and take back control.
"We're not sure what we've got"
IT has grown without a plan and you're paying for things you can't account for. This review gives you clarity.
"We're thinking about changing IT provider"
Know independently what you've got and need before you talk to suppliers, so you can judge proposals properly.
"We need to plan and budget properly"
Your board, FD or investors want a plan. You get a roadmap and a budget you can take to the board.
A report worth
keeping.
The IT Clarity and Planning Review isn't a sales document. It's a piece of work you can use to plan, to budget, to brief other suppliers, or to hand to a new IT Director if you ever hire one.
It's written in plain English, structured clearly, and designed to be read by a business owner or senior manager, not just an IT professional.
We include honest observations, not just recommendations, including things that are working well, not just the things that need fixing.
Current estate inventory
Full list of hardware, software, licences, users and devices, with status and age where relevant.
IT spend breakdown
What you're paying, what it covers, and where you could reduce costs without compromising capability.
Risk and security assessment
Honest view of your vulnerabilities (operational, security, compliance) with a plain-English explanation of what each one means, so you know whether you're GDPR and tender ready.
Prioritised recommendations
What to do now, what can wait, and what you should plan for. With indicative costs and timescales for each.
12 to 24 month roadmap and budget
A forward-looking plan that aligns your IT investment with where your business is heading: a roadmap and a budget you can take to the board.
One fixed price.
No surprises.
Pricing is based on business size. No extras, no day-rate surprises, no separate charge for the report or the follow-up meeting.
Up to 20 people
Full review day, written report and follow-up meeting. Everything included, nothing extra.
Book your review21 to 50 people
Full review day, written report and follow-up meeting. We’ll confirm your fixed fee on the brief call, before anything is booked.
Book your reviewFree 20 minute call
- ✓ Remote, no obligation
- ✓ A conversation about your setup and what’s frustrating you
- ✓ An honest view of whether we’re the right fit
- ✓ Free. Nothing written down for you afterwards
IT Clarity and Planning Review
- ✓ A senior engineer on site for a full day
- ✓ Every system, licence, cost and risk reviewed
- ✓ A written report with a roadmap and a budget you can take to the board
- ✓ From £725 + VAT, deducted from your first three months if you join
“I think the main reasons we use you is that you are friendly, efficient, reliable, helpful, experienced — but above all someone trustworthy to ask about all things IT.”
Things people ask
before booking.
A few things that come up in almost every conversation before a review is booked.
Do I have to become a client afterwards?
No. The review is a standalone service. We'll give you an honest report and honest recommendations regardless of whether you end up working with us. If you decide ISS isn't the right fit, the report is still yours and still useful.
How long does the review day take?
A full working day, typically 9am to 5pm. We'll need access to your key systems and ideally time with the people in your business who use IT the most. We'll agree the logistics in advance so it doesn't disrupt your team more than necessary.
What if you find serious problems?
We'll tell you. Clearly, without drama, and with practical guidance on what to do about it. We won't exaggerate risks to make ourselves seem indispensable, but we won't soften findings either. You need the truth, and that's what you'll get.
How does the fee credit work if we become a client?
Simple. The full review fee is deducted equally across your first three months of support invoices. So if you paid £725 for the review and then start on our Core package, you'd pay £725 ÷ 3 = £241.67 less per month for the first three months.
What if we already have an IT provider?
This is actually one of the most common reasons people book the review. If you're questioning whether your current provider is doing a good job, or you're thinking about switching, having an independent assessment gives you an honest baseline. You can then make a properly informed decision rather than just taking a new supplier's word for it.
Is the review useful if we're happy with our IT?
Yes, especially if you need to plan ahead or budget properly. A lot of IT issues don't announce themselves until they become problems. The review helps you get ahead of things, not just respond to them. It's also useful as a baseline for new leadership, investors or board reporting.
We're also thinking about AI. Where does that fit?
The review looks at your IT as a whole. If you want to explore AI and automation, the easiest place to start is a free Automation Discovery call: 60 to 90 minutes, remote, ending with a short list of things worth looking at in more detail. Book your free Discovery call. If you want AI used safely across the business, with a policy your staff know about and your data tidied up first, that's what our Protect & AI package is for.