Cloud Telephony · Surrey & Sussex

A phone system that
works wherever
your team does.

Cloud telephony built on the 3CX platform. Your team takes and makes calls from desk phones, mobiles or laptops — with the same professional experience whether they're in the office, at home or on the road.

3CX
Platform
£21.35
Per concurrent call
No
Long-term contracts
Fully
Managed service
How it works

One system.
Every device.

3CX runs in the cloud and integrates seamlessly with your existing IT setup. There's no expensive on-premises hardware to maintain, no complex contracts and no separate system for remote workers.

Your team uses one business number across all their devices. Calls ring on their desk phone, laptop and mobile simultaneously — and they can transfer, park or conference regardless of where they're working from.

We design, configure and manage the whole system. You just use the phones.

Book a quick call

Works on any device

Desk phones, mobiles and desktop clients all connect to the same system. Your team chooses how they work.

Office and remote, seamlessly

Calls present the same way whether someone is at their desk or working from home. No separate systems or licences for hybrid teams.

Scales as you grow

Adding users or changing call routing is straightforward. The system adapts as your business changes — without new hardware or surprise costs.

Secure and monitored

Managed alongside your IT — so call infrastructure is kept secure, updated and integrated with the rest of your technology.

What's included

Everything included.
No extras to buy.

All features are included as standard in the monthly service. There are no additional charges for call handling features, remote working or ongoing management.

Included

Day-to-day calling

Your team makes and receives calls from desk phones, mobiles or computers — all using your business number.

  • Hunt groups & call queues
  • Voicemail to email
  • Call recording
  • Call transfer and parking
  • User changes & telephony support
Included

Remote & hybrid working

The 3CX mobile and desktop apps keep your team connected to the phone system from anywhere — with no separate licences required.

  • Mobile app (iOS & Android)
  • Desktop client (Windows & Mac)
  • Web browser calling
  • Consistent call presentation
  • Works on any internet connection
Included

Management & reliability

We manage and maintain the phone system to keep it secure, stable and performing well — with no additional management fees.

  • Platform updates & improvements
  • UK-based phone numbers & routing
  • Monitoring & proactive management
  • Call quality assurance
  • Integrated with your IT support
Pricing

Priced on capacity.
Not on headcount.

Telephony is priced on concurrent call capacity — not per user. This keeps costs fair and predictable as your team changes.

Pricing breakdown

Concurrent internal calls
Calls between team members
£29 each
Concurrent external calls
Inbound & outbound external lines
£4.25 each
External numbers / DDIs
Per direct dial number
£2 each
All standard features
Call handling, mobile apps, management
Included

Why 3CX?

3CX is a well-established and widely-used cloud telephony platform — flexible, cost-effective and constantly improving. It's a strong choice for growing and established businesses.

Using 3CX means we can deliver a modern, fully-featured phone system without locking you into expensive hardware or complex contracts. If your needs change, the system changes with you.

It also integrates cleanly with Microsoft 365 — so contacts, presence and calendar are all connected to your phone system without extra configuration.

Use the pricing calculator to estimate your monthly telephony cost based on your call volumes.

How it fits together

Better managed
as one service.

Cloud telephony works best when it's managed alongside your IT support. Issues are resolved faster, changes are handled safely, and your phone system stays integrated with the rest of your technology.

Our support team looks after both — so there's one point of contact for everything, not two suppliers pointing at each other when something breaks.

View IT support packages

Single point of contact. One team for IT and phones. No finger-pointing between suppliers when something goes wrong.

Changes handled safely. User additions, call routing changes and number management are all coordinated with your IT — not bolted on separately.

Faster resolution. When a call issue turns out to be a network or device problem, the same team resolves it — no handoffs, no delays.

Microsoft 365 integrated. Contacts, presence and calendar all connected — managed as part of your wider IT, not as a separate system.

Cloud Telephony

Ready for a phone system
that works everywhere?

Book a free conversation with our team. We'll talk through how your business uses phones today and give you a clear picture of what 3CX would cost and what it would change.

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