IT support in Guildford from
a team you can actually visit.
Proactive IT support for businesses with 5 to 50 people in Guildford and across Surrey, from Godalming and Cranleigh to Farnham, Dorking, Haslemere and Woking. A real person answers, prices are published, and the same technician owns your problem until it is fixed.
Free 20 minute call. We'll tell you if we're not the right fit.
Local IT support that
knows Guildford.
Guildford is the commercial heart of Surrey, home to a wide mix of professional services, creative agencies, financial advisers and technology companies. Many businesses in and around Guildford have grown beyond what a small or part-time IT supplier can support, and are looking for something more proactive.
We're based in Cranleigh, just 8 miles from Guildford town centre, and support businesses across the GU1 to GU5 postcode areas. When remote support isn't enough, we can be on-site the same day in most cases.
We understand what Guildford businesses need: responsive support, clear pricing, an honest picture of what your IT costs, and an IT partner who picks up the phone and helps you plan ahead, with a roadmap and a budget you can take to the board.
We also look after businesses in Godalming, Cranleigh, Farnham, Dorking, Haslemere and Woking, so if your team is spread across Surrey, that's fine too.
“I can't remember when I last sent a commendation to a company, but I have just been so impressed. From start to finish your service has been more than excellent. The phone is answered immediately and everybody I have dealt with has been friendly, professional and on-the-ball. I can honestly say without doubt that ISS service levels have been consistent and outstanding. It has been a pleasure doing business with you.”Get an honest view of your IT
Free 20 minute call. We'll tell you if we're not the right fit.
Fast on-site response
When remote support isn't enough, we can be on-site in Guildford quickly. No waiting days for an engineer.
Typical clients
Professional services, marketing agencies, financial advisers, technology companies.
Postcodes covered
GU1, GU2, GU3, GU4, GU5 and surrounding areas.
Real people, real answers
Call us and a technician picks up. No scripts, no call centres, no waiting.
IT support built for
Guildford businesses.
From day-to-day helpdesk support to cyber security and Microsoft 365, everything your business needs to run smoothly.
IT Support
1-hour response, real technicians and three clear packages: Core, Protect and Protect & AI. From £53 per user per month.
View packages →Cyber Security
Cyber Essentials certification and 24-hour threat monitoring, so your business is protected and GDPR and tender ready.
Learn more →Automation & AI
Use AI safely with Protect & AI, and let our BUILD service automate the repetitive admin your team would rather not do.
Learn more →Also: Microsoft 365 · Cloud Telephony · Pricing · FAQ
Questions about
IT support in Guildford.
Things Guildford businesses typically ask before getting in touch.
Do you have an office in Guildford?
We're based in Cranleigh, about 8 miles from Guildford town centre. Most of our support is handled remotely, so location rarely matters day-to-day. When you need someone on-site in Guildford, we can usually be there within an hour or two.
What size businesses do you work with in Guildford?
We work with businesses with 5 to 50 employees, typically owner-managed businesses, professional services firms and growing SMEs. If you're in that range and don't have dedicated in-house IT, we're likely a good fit.
How do we get started?
Start with a free 20 minute call. We'll ask about your current setup, what's frustrating you, and whether we're the right fit. If we are, we'll arrange an IT review and put together a clear proposal, with a roadmap and a budget you can take to the board. No obligation.
How long does switching IT provider take?
A well-managed switch typically takes around four weeks. We manage the whole process, including liaising with your existing provider, so there's minimal disruption to your Guildford team throughout.
What's included in your support packages?
Every package includes unlimited remote support, proactive monitoring, security patching and regular business reviews. Protect adds security monitoring, staff security training and Cyber Essentials readiness. Protect & AI adds AI governance, so your team can use AI without putting data at risk. Servers are covered separately by Server Support & Backup (£180 per server per month), and infrastructure project work is quoted separately. See our pricing.
Can you help Guildford businesses get Cyber Essentials?
Yes. Cyber Essentials is increasingly required for businesses tendering for contracts, particularly in sectors like professional services and public sector work common in the Guildford area. Readiness is included in Protect. We'll assess where you are and guide you through certification, so you're GDPR and tender ready.
Do you work on long-term contracts?
Not for IT support. Our packages run on 90-day rolling agreements, so if you're not happy with the service, you can leave with 90 days' notice. We think that keeps us honest: we have to keep earning your business every quarter. The one exception is BUILD automation work, which has a 12-month minimum term and then rolls every 90 days.
Can you help us use AI without risking client data?
Yes. Our Protect & AI package puts an AI policy in place, finds AI tools staff have signed up for themselves, tidies up who can see which files, and manages Copilot, ChatGPT or Claude properly. It also brings AI inside your Cyber Essentials boundary, which helps when clients or tenders ask how you handle their data. It's £83.50 per user per month (Microsoft 365 Business Premium required; AI licences are extra).
Want to automate admin instead? Start with a free Automation Discovery call.