Local IT support for
Sussex businesses.
Friendly, proactive IT support for businesses with 5–50 people across Horsham, Crawley, Haywards Heath, Chichester and the wider Sussex area. Real people, fixed pricing, no jargon.
Sussex businesses deserve
IT support that gets them.
We're based in Cranleigh on the Surrey/Sussex border — which means Sussex businesses get the same fast, local service as our Surrey clients. When something goes wrong, you want someone who can be on-site in Horsham or Crawley quickly, not on the other end of a national helpline.
We've been supporting businesses across Surrey and Sussex since 1992. The South-East is our patch — we know its businesses, its industries, and what matters to growing companies here.
And when we can't fix something remotely, we're close enough to get there fast.
Book a quick callClose to the Sussex border
Based in Cranleigh, we're minutes from the Surrey/Sussex border. On-site visits to Horsham, Crawley and surrounding areas are quick and straightforward.
We know Sussex businesses
From professional services in Chichester to engineering companies in Crawley, we understand how South-East businesses operate and what they actually need from IT.
30+ years in the South-East
We've been supporting businesses across Surrey and Sussex since 1992. We're not going anywhere — and neither are our clients.
Real people, real answers
Call us and a technician picks up. No call centre, no AI chatbot, no "we'll get back to you". Just straight help from someone who knows their stuff.
IT support across
Sussex and beyond.
We cover West and East Sussex, with a particular focus on the towns closest to our Cranleigh base. Remote support is available anywhere — on-site visits focus on the areas below.
Horsham is our closest Sussex town and a major hub for engineering, construction and professional services businesses in West Sussex. We regularly support clients across the RH12 and RH13 postcode areas, with fast on-site response times when needed.
Typical clients: engineering firms, construction companies, professional services, independent businesses.
Crawley is one of the largest commercial centres in Sussex, home to a wide range of businesses from logistics and aviation supply chains to professional services and technology companies. We provide both remote and on-site support across the RH10 and RH11 postcodes.
Typical clients: logistics, professional services, technology companies, growing SMEs.
Haywards Heath is a growing commercial centre with a strong community of professional services, financial and healthcare businesses. Well connected by rail to both London and the coast, it attracts businesses that need reliable, scalable IT to support hybrid working.
Typical clients: financial services, healthcare practices, professional services, recruitment agencies.
Chichester and the surrounding West Sussex coast is home to a thriving mix of professional services, creative and manufacturing businesses. We provide remote support across the area and on-site visits where needed, typically within a manageable drive from our Cranleigh base.
Typical clients: professional services, creative agencies, manufacturing, education and charity sectors.
Also covering Brighton, Worthing, East Grinstead, Burgess Hill and surrounding areas. Get in touch to check your location.
IT support built for
Sussex businesses.
From day-to-day helpdesk support to cyber security, Microsoft 365 and cloud telephony — everything your Sussex business needs to run smoothly and securely.
IT Support
Proactive helpdesk support with a 1-hour response guarantee. Real technicians, not scripts. Three clear packages — Core, Protect and Complete.
View packages →Cyber Security
From Cyber Essentials certification to 24-hour threat monitoring, we keep your Sussex business protected and your data safe.
Learn more →Automation & AI
Practical automation that removes admin and saves your team time. Microsoft Copilot, Power Automate and more — deployed sensibly.
Learn more →Cloud Telephony
Modern business phone systems built on 3CX. Works from the office, at home or on mobile — with one number, one system.
Learn more →Transparent Pricing
Fixed monthly pricing with no hidden extras. Published online, with a calculator so you know exactly what you'll pay before you commit.
See pricing →Got questions?
Not sure what you need? Our FAQ covers everything from contract length to Cyber Essentials, pricing and how switching works.
Read the FAQ →Three things that make us
different in Sussex.
We're not a national call centre or a one-man band. We're a properly resourced local team with three decades of experience supporting South-East businesses.
You'll always talk to a human.
Our helpdesk is staffed by experienced, technical people. No AI bots, no first-line scripts. Your problem gets solved by someone who knows what they're doing — and we own it until it's fixed.
We tell you exactly what you've got.
We give you complete visibility of your IT estate — what it costs, what you're using and what you might be wasting. No more surprise bills. No more paying for licences you don't need.
We plan ahead with you.
With 30+ years supporting South-East businesses, we act as your own IT Director — building roadmaps, budgets and strategies that actually align with where your business is going.
Questions about
IT support in Sussex.
Things Sussex businesses typically ask before getting in touch.
Do you cover all of Sussex?
Yes. We support businesses across East and West Sussex — including Brighton, Horsham, Crawley, Chichester, Eastbourne, Haywards Heath and surrounding areas. Most support is handled remotely, with on-site visits when needed.
How quickly can you get to us on-site?
For most of Sussex, we can be on-site within a couple of hours for urgent issues. We'll always try to resolve things remotely first — it's faster for everyone — but when you need us there in person, we'll come.
What size businesses do you work with?
We specialise in businesses with 5 to 50 employees — typically owner-managed businesses, professional services firms and growing SMEs. If you're in that range and don't have dedicated in-house IT, we're likely a good fit.
How long does it take to switch to ISS?
A well-managed switch typically takes around four weeks from first conversation to go-live. We handle the process — including the handover from your existing provider — so there's minimal disruption to your team.
Do you offer fixed-price contracts?
Yes. All our packages are fixed monthly pricing based on the number of users. No hidden extras, no surprise invoices. You know exactly what you're paying before you sign anything, and we work on 90-day rolling agreements.
Can you help with Cyber Essentials?
Yes. We help businesses across Sussex achieve Cyber Essentials certification — particularly useful if you're tendering for contracts or want to demonstrate good security practice to clients and stakeholders.
Do you work with businesses that have remote or hybrid teams?
Yes, fully. We support businesses with office, remote and hybrid workers. Our tools work across locations and devices, and your team can reach our helpdesk by phone, email or portal from anywhere in Sussex or further afield.