Local IT support for
Farnham businesses.
Friendly, proactive IT support for businesses with 5 to 50 people in Farnham and the villages along the Surrey and Hampshire border. Fixed monthly pricing, a 1-hour response and a technician on the end of the phone.
Free 20 minute call. We’ll tell you if we’re not the right fit.
Local IT support that
knows Farnham.
Farnham sits at the western edge of Surrey, where the county meets Hampshire, and it has a business mix to match its Georgian town centre: architects, solicitors, accountants and wealth managers in the offices around Castle Street and West Street, a strong creative community around the University for the Creative Arts and the Maltings, and engineering and trade businesses at Farnham Business Park and the units off Water Lane and Weydon Lane.
We’re based in Cranleigh, about 20 miles from Farnham, and we support businesses across the GU9 and GU10 postcode areas, from the town centre out to Wrecclesham, Tilford, Frensham and Churt. Day-to-day support is remote, so your team gets help in minutes, and when a job needs an engineer in the building we schedule a visit rather than leaving you waiting.
What Farnham businesses tell us they want is straightforward: clear pricing, no jargon, someone who takes ownership of a problem until it’s fixed, and a partner who helps them plan and budget rather than just selling the next thing.
Get an honest view of your ITFree 20 minute call. We’ll tell you if we’re not the right fit.
“We have been working with IT Support & Security for about 15+ years now and have always found them to be reliable, consistent in their service levels and knowledgeable. When our computers have failed they get them up and running again quickly. It is nice to know as the owner of the company that IT maintenance is one less thing for me to be worrying about.”
Chris, ML
Remote first, on-site when needed
Almost everything is handled remotely, with a response within the hour. For hardware, moves and new starters we come to you in Farnham, planned around your day.
A good fit for
Businesses with 5 to 50 people and no in-house IT: professional practices, creative and design agencies, consultancies and engineering firms.
Postcodes covered
GU9 (Farnham, Hale, Heath End and Wrecclesham) and GU10 (Tilford, Frensham, Churt, Seale, Tongham and the surrounding villages).
Real people, real answers
Call us and you speak to a technician who can actually fix things, not a call centre reading a script.
IT support built for
Farnham businesses.
From day-to-day helpdesk to cyber security, Microsoft 365, phones and automation. One team, one monthly price.
IT Support
1-hour response, real technicians and three clear packages: Core, Protect and Protect & AI. From £53 per user per month.
View packages →Cyber Security
Cyber Essentials certification and 24-hour threat monitoring. GDPR and tender ready, without the scare tactics.
Learn more →Microsoft 365
Licences, backup, security and Teams. Fully managed so you get more from what you’re already paying for.
Learn more →Automation & AI
Use AI safely with Protect & AI, and let our BUILD service take on the repetitive admin. Start with a free Automation Discovery call.
Learn more →Cloud Telephony
Modern business phone systems on 3CX. Works from the office, at home or on a mobile.
Learn more →Transparent Pricing
Fixed monthly pricing published openly. Use our calculator to see exactly what you’d pay.
See what you’d pay →Questions about
IT support in Farnham.
Things Farnham businesses typically ask before getting in touch.
Do you have an office in Farnham?
No, we’re based in Cranleigh, about 20 miles away on the other side of Godalming. That matters less than it sounds: most support is remote with a 1-hour response, and we schedule on-site visits to Farnham for the jobs that genuinely need an engineer in the building, such as hardware, office moves and new starter setups.
What size businesses do you work with in Farnham?
Businesses with 5 to 50 employees, usually owner-managed and without a dedicated IT person. In Farnham that includes professional practices, creative agencies, consultancies and engineering companies. If that sounds like you, we’re probably a good fit.
How do we get started?
Start with a free 20 minute call. We’ll ask about your current setup and what’s frustrating you, and give you an honest view of whether we’re the right fit for your Farnham business. If we are, we’ll arrange an IT review and put together a clear proposal, with a roadmap and a budget you can take to the board. No obligation.
How long does switching IT provider take?
A well-managed switch usually takes around four weeks. We handle the whole process, including talking to your current provider, so your Farnham team sees as little disruption as possible. See how switching works.
What’s included in your support packages?
Every package includes unlimited remote support, proactive monitoring, security patching and regular business reviews. Protect adds security monitoring, staff security training and Cyber Essentials readiness. Protect & AI adds AI governance, so your team can use AI without putting data at risk. Servers are covered separately by Server Support & Backup (£180 per server per month), and infrastructure project work is quoted separately. See what you’d pay.
Can you help Farnham businesses get Cyber Essentials?
Yes. Cyber Essentials is now a common requirement in tenders and supplier questionnaires, and it’s the quickest way to show clients and insurers you take security seriously. We assess where you are, fix the gaps and take you through certification. More on Cyber Essentials.
Do you work on long-term contracts?
Not for IT support. Our packages run on 90-day rolling agreements, so if you’re not happy with the service you can leave with 90 days’ notice. We think that keeps us honest: we have to keep earning your business every quarter. The one exception is BUILD automation work, which has a 12-month minimum term and then rolls every 90 days.
Some of our staff are on the Hampshire side of Farnham. Is that a problem?
Not at all. The county line makes no difference to us. We support businesses across GU9 and GU10, including Bentley, Crondall and Ewshot, and remote support works the same wherever your team sits.
Can you help us use AI without risking client data?
Yes. Our Protect & AI package puts an AI policy in place that staff actually know about, finds the AI tools people have signed up for themselves, tidies up who can see which files, and manages Copilot, ChatGPT or Claude properly. It also brings AI inside your Cyber Essentials boundary, which helps when clients or tenders ask how you handle their data. It’s £83.50 per user per month (Microsoft 365 Business Premium required; AI licences are extra).
Want to automate admin instead? Book your free Discovery call.