Local IT support for
Haslemere businesses.
Plain-English, proactive IT support for businesses with 5 to 50 people in Haslemere, Hindhead and the villages where Surrey, Sussex and Hampshire meet. A technician answers, prices are published, and you’re never locked in.
Free 20 minute call. We’ll tell you if we’re not the right fit.
Local IT support that
knows Haslemere.
Haslemere sits in the far south west corner of Surrey, right on the borders with West Sussex and Hampshire, with a fast train line to London and the A3 a few minutes away at Hindhead. That combination shapes its businesses: professional practices and small consultancies around the High Street and Wey Hill, specialist firms in the small business units around the town, and a lot of people running a business from home or a small office because the commute makes it possible.
We’re based in Cranleigh, about 14 miles from Haslemere through Dunsfold and Chiddingfold, and we support businesses across the GU27 postcode area, including Shottermill, Grayswood and Fernhurst. Most support is remote, which suits a town where teams are often spread between an office and several homes. When a visit is needed, we plan it around you.
The businesses we work best with have grown past what a part-time IT person or a friend of the family can support. They want fewer interruptions, someone who explains things without jargon, and an honest picture of what they’re paying for and what they’re missing.
Get an honest view of your ITFree 20 minute call. We’ll tell you if we’re not the right fit.
“I have enjoyed the security of having IT Support & Security “on hand” ever since I started working independently from home 10 years ago. When my computer refuses to allow me to get on with my business, my initial panic is relieved as soon as I have made contact with ISS, knowing that they will sort it out for me, either online or by coming out and fixing it.”
Roger, AL
Remote first, on-site when it counts
Most problems are sorted remotely, with a response within the hour and nobody leaving their desk. When hardware or a move needs an engineer, we come to Haslemere.
A good fit for
Businesses with 5 to 50 people and no in-house IT: professional practices, consultancies, specialist firms and teams split between an office and home.
Postcodes covered
GU27 (Haslemere, Shottermill, Grayswood and Fernhurst), plus Hindhead and the villages towards Chiddingfold.
Real people, real answers
Call and a technician answers. They stay with the problem until it’s fixed and tell you what happened in plain English.
IT support built for
Haslemere businesses.
Day-to-day helpdesk, security, Microsoft 365, phones that work from anywhere, and automation for the admin nobody enjoys.
IT Support
1-hour response, real technicians and three clear packages: Core, Protect and Protect & AI. From £53 per user per month.
View packages →Cyber Security
Cyber Essentials certification and 24-hour threat monitoring. GDPR and tender ready, without the scare tactics.
Learn more →Microsoft 365
Licences, backup, security and Teams. Fully managed so you get more from what you’re already paying for.
Learn more →Automation & AI
Use AI safely with Protect & AI, and let our BUILD service take on the repetitive admin. Start with a free Automation Discovery call.
Learn more →Cloud Telephony
Modern business phone systems on 3CX. Works from the office, at home or on a mobile.
Learn more →Transparent Pricing
Fixed monthly pricing published openly. Use our calculator to see exactly what you’d pay.
See what you’d pay →Questions about
IT support in Haslemere.
Things Haslemere businesses usually ask before they pick up the phone.
Do you have an office in Haslemere?
We’re in Cranleigh, about 14 miles from Haslemere. Most support is remote with a 1-hour response, so where we sit rarely matters. When you need an engineer on-site in Haslemere, Hindhead or the surrounding villages, we can usually be there within an hour or two.
What size businesses do you work with in Haslemere?
Businesses with 5 to 50 employees, usually owner-managed and without a dedicated IT person. Around Haslemere that includes professional practices, consultancies, specialist firms and businesses whose staff are split between an office and home. If that’s you, we’re likely a good fit.
How do we get started?
Start with a free 20 minute call. We’ll ask about your current setup and what’s frustrating you, and give you an honest view of whether we’re the right fit for your Haslemere business. If we are, we’ll arrange an IT review and put together a clear proposal, with a roadmap and a budget you can take to the board. No obligation.
How long does switching IT provider take?
A well-managed switch usually takes around four weeks. We handle the whole process, including talking to your current provider, so your Haslemere team sees as little disruption as possible. See how switching works.
What’s included in your support packages?
Every package includes unlimited remote support, proactive monitoring, security patching and regular business reviews. Protect adds security monitoring, staff security training and Cyber Essentials readiness. Protect & AI adds AI governance, so your team can use AI without putting data at risk. Servers are covered separately by Server Support & Backup (£180 per server per month), and infrastructure project work is quoted separately. See what you’d pay.
Can you help Haslemere businesses get Cyber Essentials?
Yes. Cyber Essentials is now a standard ask in tenders and from larger clients, and it’s a sensible baseline for any business holding client data. We’ll check where you stand, fix the gaps and take you through certification. More on Cyber Essentials.
Do you work on long-term contracts?
Not for IT support. Our packages run on 90-day rolling agreements, so if you’re not happy with the service you can leave with 90 days’ notice. We think that keeps us honest: we have to keep earning your business every quarter. The one exception is BUILD automation work, which has a 12-month minimum term and then rolls every 90 days.
Most of our team works from home around Haslemere. Can you support them?
Yes, and this is common in Haslemere. We manage and secure every device wherever it is, support staff remotely in minutes, and use Microsoft 365 and cloud telephony so a team split across several homes works like one office. Home workers are covered by the same package and the same 1-hour response.
Can you help us use AI without risking client data?
Yes. Our Protect & AI package puts an AI policy in place that staff actually know about, finds the AI tools people have signed up for themselves, tidies up who can see which files, and manages Copilot, ChatGPT or Claude properly. It also brings AI inside your Cyber Essentials boundary, which helps when clients or tenders ask how you handle their data. It’s £83.50 per user per month (Microsoft 365 Business Premium required; AI licences are extra).
Want to automate admin instead? Book your free Discovery call.