Get more from
Microsoft 365.
Most small businesses pay for Microsoft 365 and use about 20% of it. We check what you're paying for, secure it, back it up, and help your team use the rest. You don't need to move your licences to us.
Free 20 minute call. We'll tell you if we're not the right fit.
Real example
Using Copilot to read order confirmation emails, extract the data and compile it into a spreadsheet. What used to take 30 to 60 minutes now takes three.
Microsoft does not back up your data.
This is the most common misconception we see. Microsoft keeps your data available, but if you accidentally delete emails, files or SharePoint content, recovery is not guaranteed. Independent backup is essential.
What ISS does: We include independent Microsoft 365 backup (covering Email, OneDrive and SharePoint) across all our support packages. It runs automatically, every day, without you having to think about it.
Microsoft 365, fully
managed for you.
We handle every part of your Microsoft 365 setup, so you're not paying for things you don't use and nothing important is left unsecured or without a backup.
Licences & user management
We make sure your team has the right licences: no more, no less. User accounts, permissions and access are kept tidy and up to date.
- Right-sizing your licence spend
- New user setup & offboarding
- Permissions & access control
- Shared mailboxes & distribution lists
Security configuration
Microsoft 365 is powerful but it's not secure by default. We configure it properly, in line with Cyber Essentials guidance, to protect your accounts and data.
- Multi-factor authentication (MFA)
- Conditional access (rules for who can sign in, from where)
- Secure email configuration
- Identity threat monitoring
Backup & recovery
Independent backup of your entire Microsoft 365 environment. Because Microsoft's own retention policies aren't a substitute for proper backup.
- Email backup (Exchange Online)
- OneDrive file backup
- SharePoint backup
- Fast recovery when you need it
We also look after: Teams and SharePoint set up with a sensible structure rather than left to sprawl; Microsoft Copilot, with the data readiness work done first through Protect & AI; and migrations from Google Workspace, other tenants or on-premise Exchange, with nothing lost on the way.
AI that actually
saves you time.
When clients ask which AI tool to use, Copilot is usually our answer. The main reason is security: it works inside the Microsoft 365 you’ve already secured, on your existing files and permissions. No new supplier, no new data agreement, and nothing extra to explain to your customers or insurers.
It’s also one bill. Microsoft offers Business Premium with Copilot as a bundle, which costs less than adding Copilot separately.
The tool is the easy part. Tidy permissions, a policy people know and a bit of training decide whether AI saves time or creates problems. Protect & AI covers that groundwork: a review of who can see what, sensitivity labels and data loss prevention, before Copilot goes near your files. If ChatGPT or Claude suits some of your work better, we support those too.
Where AI fits in your plans is part of every Clarity and Planning Review, so you get a roadmap and a budget you can take to the board rather than a one-off experiment.
See our AI & Automation serviceReal example
Summarising long Teams meeting recordings into action points, so your team spends less time in meetings and more time acting on what was decided.
Real example
Drafting first versions of emails, proposals and reports from brief notes, cutting writing time significantly for client-facing teams.
Things people ask
about Microsoft 365.
A few common questions about Microsoft 365, licences, migrations and getting more from what you already have.
Can you migrate us from Google Workspace or another provider?
Yes. We manage migrations from Google Workspace, other Microsoft tenants, on-premise Exchange and various other platforms. We'll plan the migration carefully to minimise disruption and ensure no data is lost in the process.
Do we need Microsoft 365 to work with ISS?
No. We support businesses on various platforms. That said, Microsoft 365 is what we recommend for most of our clients and it's the platform we know best. If you're on something else, we'll be honest about whether it's worth switching.
What licences do we need?
It depends on your team size and what you need. Microsoft 365 Business Basic, Standard and Premium are the most common for businesses our size. We'll recommend the right licence tier based on what your team actually uses, and we won't upsell you to a tier you don't need.
What's the difference between the Business tiers?
Business Basic covers core apps and email via the web. Business Standard adds the full desktop Office apps. Business Premium adds advanced security features, and it's what we recommend for most businesses that take security seriously. If you're planning to use Copilot, Microsoft offers Business Premium with Copilot as a bundle, which costs less than adding Copilot separately. We'll walk you through the options and recommend what fits.
Can you help us get more out of Microsoft 365 we already have?
Yes, and it's one of the most common conversations we have. Most businesses are using a fraction of what their licences include. Whether it's Teams, SharePoint, OneDrive, Copilot or Power Automate, we can help you understand what's available and implement the bits that will actually make a difference.
What happens to our emails and files during a migration?
Nothing gets deleted. We run migrations in a way that keeps your existing mailboxes and files fully accessible throughout. Once everything has transferred successfully and you've confirmed it looks right, we decommission the old environment. We test before, during and after.
Can you help us set up Copilot for Microsoft 365?
Yes. We set up Copilot, make sure the right licences are in place and, most importantly, make sure your data is ready for it. Copilot can see whatever each user can see, so there's no point turning it on if your files are disorganised or your permissions are too open. Our Protect & AI package covers this: a permissions review and tidy-up, sensitivity labels and data loss prevention.