Based in Cranleigh · Serving Surrey since 1992
IT Support Surrey

Local IT support for
Surrey businesses.

Friendly, proactive IT support for businesses with 5–50 people across Guildford, Cranleigh, Horsham, Dorking and the wider Surrey area. Real people, fixed pricing, no jargon.

30+
Years in Surrey
1hr
Response time
5–50
Our sweet spot
90
Day rolling contract
Based in Cranleigh, Surrey
1-hour response guarantee
Always talk to a real person
No long-term contracts
Cyber Essentials ready
Why it matters

Surrey businesses deserve
IT support that gets them.

Most IT companies are built for big corporations or operate from a call centre miles away. When something goes wrong with your systems, you want someone who can be on-site in Guildford or Cranleigh quickly — not someone who's never heard of Surrey.

We've been based in Cranleigh since 1992. We know the area, we know the businesses here, and we understand what matters to a growing Surrey company. Our clients aren't a ticket number — they're neighbours.

And when we can't fix something remotely, we're close enough to get there fast.

Book a quick call

Local on-site support

When remote support isn't enough, we're close by. No waiting days for an engineer to travel from another county.

We know local businesses

From professional services in Guildford to engineering firms in Horsham, we understand how Surrey businesses actually operate.

30+ years locally

We're not a start-up and we're not going anywhere. Our clients trust us because we've been here for decades.

Real people, real answers

Call us and a technician picks up. No call centre, no AI, no "we'll get back to you". Just straight help.

Where we work

IT support across
Surrey and beyond.

We cover the whole of Surrey, with a particular focus on the towns and villages where most of our clients are based. Remote support is available anywhere — on-site visits focus on the areas below.

IT Support Guildford

Guildford is home to a wide range of professional services, creative agencies and growing businesses. Many of our clients are based in and around the town centre, and we're well placed to provide both remote and on-site support across the GU1–GU5 postcode areas.

Typical clients: professional services, marketing agencies, consultancies, financial advisers.

IT Support Cranleigh

Our home town since 1992. Cranleigh and the surrounding villages — Alfold, Ewhurst, Bramley — are home to a thriving community of independent businesses that we've been supporting for over three decades. If you're local, we're local.

Typical clients: local businesses, professional services, family-run companies, charities.

IT Support Horsham

Horsham sits just over the Surrey border in West Sussex but is firmly within our service area. The town has a strong mix of engineering, construction and professional services businesses — many of which have outgrown their original IT provider and are looking for something more proactive.

Typical clients: engineering firms, construction companies, professional services.

IT Support Dorking

Dorking and the Mole Valley district are home to a mix of independent businesses and established local companies. We provide both remote and on-site IT support across the RH4 and RH5 postcodes, typically within a 30-minute response for urgent on-site visits.

Typical clients: professional services, retail businesses, healthcare practices, local organisations.

Also covering Woking, Farnham, Haslemere, Godalming and surrounding areas. Get in touch to check your location.

Why ISS

Three things that make us
different in Surrey.

We're not a national call centre or a one-man band. We're a properly resourced local team with three decades of experience supporting Surrey businesses.

01

You'll always talk to a human.

Our helpdesk is staffed by experienced, technical people. No AI bots, no first-line scripts. Your problem gets solved by someone who knows what they're doing — and we own it until it's fixed.

02

We tell you exactly what you've got.

We give you clear visibility of your entire IT estate — what it costs, what you're using and what you might be wasting. No more surprise bills. No more paying for things you don't need.

03

We plan ahead with you.

With 30+ years supporting Surrey businesses, we act as your own IT Director — building roadmaps, budgets and strategies that actually align with where your business is going.

FAQ

Questions about IT support
in Surrey.

Yes. We're based in Cranleigh and cover on-site visits across Surrey including Guildford, Horsham, Dorking, Godalming and surrounding areas. Most issues are resolved remotely, but when you need someone on-site, we're close enough to get there quickly.

We guarantee a 1-hour technical response during business hours. That means a real technician looking at your problem within an hour — not just an acknowledgement. For critical issues we prioritise accordingly.

Our sweet spot is businesses with 5 to 50 people. We're specifically set up for that size — not too small to matter, not so big you get lost in a queue. Most of our Surrey clients are growing businesses that have outgrown their previous IT provider.

Our packages start from £51 per user per month for Core, £69 for Protect and £88 for Complete. We publish all pricing openly — no hidden extras. Use our pricing calculator to get an estimate for your business size.

No. We work on a rolling 90-day agreement. You stay because the service is good — not because a contract makes it difficult to leave. We've been doing this in Surrey for 30 years and our clients stay because they want to.

Yes — our Protect package is designed around the Cyber Essentials framework. We handle the technical controls, security policies and Microsoft 365 configuration needed to get your Surrey business certified. See our Cyber Essentials page for more detail.

Surrey IT Support

Ready to talk to a
local IT expert?

Book a free, no-obligation conversation with our team in Cranleigh. No scripts, no pressure — just honest advice from people who know Surrey.

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